Evelyn SIMS-DORSEY

Processed domestic and international ACH transactions, ensuring compliance with federal regulations and meeting deadlines. Prepared and distributed balancing summaries and reports, resolving discrepancies with members and internal/external contacts.

Performed accurate ACH and Draft Daily Processing, including Trakker reports for negative/charge-off accounts. Managed Share Certificate maturity letters, dividend checks, and renewal notices, and processed wire transfers and FRB Returned deposit items.

Provided loan service to members, examining and evaluating applications for credit and recommending approvals. Analyzed financial status and credit to determine loan eligibility, ensuring loan agreements were complete and accurate.

Supervised teller and member service operations, resolving problems and handling complex transactions and sensitive member relations issues. Investigated teller losses and assisted in training tellers to ensure quality service.

Opened new accounts including Trust, Custodial, Estate, and IRA's, explaining the value of various insurance types. Established payroll sources, ordered checks and debit cards, and quoted dividend and loan rates.

Assigned as Chaplain's Assistant, providing support and receiving a Letter of Appreciation from the Chief of Chaplains. Demonstrated strong organizational and administrative skills in a military environment.

Undertook general studies at Coastal Carolina Community College. Focused on foundational coursework to build a broad educational background.

Completed high school education at Richlands High School. Gained foundational knowledge across various subjects.