At Riel Homes, I responded to buyers, sellers, and tenants and shared information about properties, pricing, viewings, and application requirements.
I followed up with prospects to nurture leads and build trust, while keeping call notes and client communications organized in CRM platforms such as HubSpot.
At Carolina Logistics INC, I handled questions about shipments, delivery schedules, and service options. I assisted with delayed deliveries, missing or damaged packages, and address corrections, coordinating with dispatch riders, warehouse staff, and drivers to resolve issues.
In additional experience from 2021 to 2023, I made outbound cold calls, qualified prospects, addressed objections, and coordinated follow-ups to support pipeline management.
