EK
Open to opportunities

Evalyne Kanyi

@evalynekanyi

Experienced virtual assistant with a focus on operational efficiency.

Kenya

What I'm looking for

I am looking for a role that values efficiency and creativity, offering opportunities for growth.

I am a dedicated virtual assistant with over four years of experience in providing exceptional administrative support and enhancing operational efficiency. My expertise lies in email and calendar management, customer service, and social media management, which has significantly improved client satisfaction in my previous roles. I thrive in fast-paced environments and am adept at utilizing tools like Trello and Asana to streamline workflows.

During my tenure at Violet Consultancy Firm, I successfully managed communications across various channels, reducing email response times by 40% and improving calendar accuracy by 98%. My role as a Social Media Manager at Oshwal Relief Board allowed me to develop engaging content that increased traffic and engagement rates by 55% within three months. I am passionate about leveraging my skills to support executives and contribute to the success of the organization.

Experience

Work history, roles, and key accomplishments

VF
Current

Virtual Assistant

Violet Consultancy Firm

Jan 2021 - Nov 2024 (3 years 10 months)

Managed communications with customers across emails, chat, and phone, enhancing client interactions and satisfaction. Organized and prioritized emails, reducing response time by 40%. Scheduled and coordinated appointments, improving calendar accuracy by 98%. Executed data entry and maintained document organization with a 99% accuracy rate.

OB

Social Media Manager & VA

Oshwal Relief Board

Jan 2017 - Dec 2020 (3 years 11 months)

Developed and scheduled engaging content across social media platforms, increasing engagement rate by 55% within 3 months. Collaborated with cross-functional teams to manage inquiries and identify trends in customer interactions. Utilized HubSpot for tracking interactions and provided comprehensive administrative support.

AM

Content Writer

African Vibes Magazine

Mar 2015 - Jan 2017 (1 year 10 months)

Developed and edited creative content for various platforms, ensuring alignment with brand messaging. Conducted comprehensive research to integrate industry trends, resulting in engaging material. Managed multiple projects with tight deadlines, delivering error-free content through exceptional writing and editing skills.

Education

Degrees, certifications, and relevant coursework

Nairobi University logoNU

Nairobi University

Bachelor of Arts, Virtual Assistance

Tech stack

Software and tools used professionally

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Evalyne Kanyi - Virtual Assistant - Violet Consultancy Firm | Himalayas