Evalyne Kanyi
@evalynekanyi
Experienced virtual assistant with a focus on operational efficiency.
KenyaWhat I'm looking for
I am a dedicated virtual assistant with over four years of experience in providing exceptional administrative support and enhancing operational efficiency. My expertise lies in email and calendar management, customer service, and social media management, which has significantly improved client satisfaction in my previous roles. I thrive in fast-paced environments and am adept at utilizing tools like Trello and Asana to streamline workflows.
During my tenure at Violet Consultancy Firm, I successfully managed communications across various channels, reducing email response times by 40% and improving calendar accuracy by 98%. My role as a Social Media Manager at Oshwal Relief Board allowed me to develop engaging content that increased traffic and engagement rates by 55% within three months. I am passionate about leveraging my skills to support executives and contribute to the success of the organization.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Violet Consultancy Firm
Jan 2021 - Nov 2024 (3 years 10 months)
Managed communications with customers across emails, chat, and phone, enhancing client interactions and satisfaction. Organized and prioritized emails, reducing response time by 40%. Scheduled and coordinated appointments, improving calendar accuracy by 98%. Executed data entry and maintained document organization with a 99% accuracy rate.
Social Media Manager & VA
Oshwal Relief Board
Jan 2017 - Dec 2020 (3 years 11 months)
Developed and scheduled engaging content across social media platforms, increasing engagement rate by 55% within 3 months. Collaborated with cross-functional teams to manage inquiries and identify trends in customer interactions. Utilized HubSpot for tracking interactions and provided comprehensive administrative support.
Content Writer
African Vibes Magazine
Mar 2015 - Jan 2017 (1 year 10 months)
Developed and edited creative content for various platforms, ensuring alignment with brand messaging. Conducted comprehensive research to integrate industry trends, resulting in engaging material. Managed multiple projects with tight deadlines, delivering error-free content through exceptional writing and editing skills.
Education
Degrees, certifications, and relevant coursework
NUNairobi University
Bachelor of Arts, Virtual Assistance
Availability
Location
KenyaAuthorized to work in
Job categories
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