Open to opportunities

Eunnice Nicole Wu

@eunnicenicolewu

Message

Customer-focused toll associate and banking intern with strong cash-handling and service skills.

Philippines

Message

What I'm looking for

I seek a role where I can apply and expand my cash-handling, customer service, and transaction management skills within a supportive, growth-oriented organization.

I am a detail-oriented customer service professional with hands-on experience in toll operations and banking transactions, proficient in cash and electronic payment collection, transaction reconciliation, and customer-facing problem solving. I take pride in accurate recordkeeping, using SAP and MS Office, and delivering friendly, professional service as a first point of contact for customers.

Graduating Cum Laude with a Bachelor in Business Administration, I have developed strong communication, management, marketing, and teamwork skills through roles as a Toll Associate and Teller Assistant. I am eager to grow my responsibilities in an organization that values hard work and provides meaningful challenges.

Experience

Work history, roles, and key accomplishments

Toll Associate

Metro Pacific Tollways Corporation

Oct 2024 - Mar 2025 (5 months)

Collected cash and electronic toll payments accurately and efficiently, reconciled transactions in SAP, and managed cash deposits while assisting drivers with toll-related inquiries and issues.

Cash Handling SAP Customer Service Communication Cash Deposit Preparation

Tellers Assistant

First United Farmers Rural Bank Inc.

Feb 2024 - May 2024 (3 months)

Processed deposits, withdrawals, and fund transfers accurately, and delivered customer service by addressing account and transaction inquiries to ensure positive client experiences.

Cash Handling Customer Service Attention To Detail Communication