At Platinum Credit Limited, I manage client accounts, negotiate repayment solutions, and follow up on outstanding balances. I improved client engagement and repayment compliance through structured follow-up strategies.
At The Serenity Place, I led counselling programs, managed client cases, and provided individual and group counselling. I also prepared reports to support program evaluation and improvement.
At Jorg’s Ark Center, I supported client care through counselling sessions and daily engagement, maintained progress records, and assisted with aftercare planning and follow-up.
