Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@christinegesare
I am a detail-oriented credit operations professional improving portfolio quality and compliance.
KenyaI am a detail-oriented and proactive credit operations professional with over four years of experience in credit administration, account management, and call centre leadership.
I have overseen day-to-day call centre operations, ensured SLA compliance, acted as a primary point of contact for client escalations, monitored team KPIs, and presented performance reports to senior management.
I specialize in post-approval credit control, delinquency monitoring, loan documentation review, and risk mitigation, with a track record of enforcing compliance and improving portfolio quality.
I enjoy coaching teams, driving process improvements, and using data to recommend operational changes; I hold a Bachelor of Commerce in Accounting and completed CPA Section 1.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Whitepath Company Limited
Jan 2023 - Jun 2025 (2 years 5 months)
Oversaw day-to-day operations for multiple call centre teams, ensured SLA compliance and improved service quality through KPI-driven coaching; managed client escalations and presented performance reports to senior management.
Whitepath Company Limited
Jan 2022 - Dec 2022 (11 months)
Led a team of call centre agents to meet quality standards and client requirements, managed escalations and recovery strategies, and trained new staff to maintain high customer satisfaction.
Brohurst Company Limited
Aug 2021 - Jan 2022 (5 months)
Oversaw delinquency reporting and collection task allocation, implemented action plans for high-risk accounts, and ensured operational compliance to mitigate credit losses.
Kenya School of Government
Dec 2020 - Aug 2021 (8 months)
Supported accounts receivable and reconciliations, assisted with documentation and tracking of financial transactions to ensure timely payment processing.
Degrees, certifications, and relevant coursework
CPA Section 1 Part 1, Accounting
2019 -
Completed CPA Section 1 Part 1 at Achievers College in Embu in 2019.
UEBachelor of Commerce, Accounting
2015 - 2019
Bachelor of Commerce with a focus in Accounting from the University of Embu, completed from 2015 to 2019.
Software and tools used professionally
KenyaYou can contact christine and 90k+ other talented remote workers on Himalayas.
Message christine
NONelson Ougo
Team Leader Credit Control, Wananchi Telecom Limited
Shalton Ochieng
Global Credit Operations Lead, Pezesha Africa Limited
MGMirriam Gichohu
Collection Manager, Risine Credit Limited
LKLOISE KERUBO
Back Officer, Watu Africa
Dinah Ogeto
Credit Controller, Rentokil Initial
Jared Oriko
Credit Intern, GetBucks Micro Finance Company
NMNaomi Muthoni
External Auditor, Bell Harris Ltd
geoffrey kuria
Credit Controller Manager, Cobra Security Company Limited
Winnie Wachira
Credit Management Supervisor, Watu Limited Company
Michael Ngethe
Audit & Risk Officer, Metropolitan National Sacco Ltd
