Open to opportunities

Ethel Victor

@ethelvictor

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Results-driven virtual assistant and administrative professional skilled in operations, CRM, and data analysis.

Nigeria

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What I'm looking for

I seek a role where I can support executives or operations, apply data-driven process improvements, collaborate cross-functionally, and grow professionally in a fast-paced, impact-focused environment.

I am a results-driven administrative and virtual assistance professional with strong experience supporting executives, managing operations, and improving processes across remote and on-site environments. I specialize in calendar management, CRM workflows, lead generation, and stakeholder communication.

I have delivered measurable improvements—raising front-desk efficiency by 25%, reducing staff turnover by 30%, and increasing product availability by 20%—through process improvements, training, and data-driven decision making. I have supported C-suite leaders, coordinated cross-functional communication, and prepared due diligence and operational documentation.

I bring technical competence in data collection, analysis, visualization, and database management, combined with a collaborative mindset and commitment to professional growth through certifications in data analytics, AI essentials, and virtual assistant skills.

Experience

Work history, roles, and key accomplishments

Current

Remote Executive Assistant

Current

Ajani & Kimberly Business Management Consulting

Oct 2025 - Present (4 months)

Provide executive-level administrative and operational support to C-suite leadership, coordinating cross-functional communication and maintaining digital records to streamline due diligence and task tracking.

Executive Support Calendar Management Documentation CRM Systems Due Diligence Cross Functional Communication

Front Desk Officer (NYSC)

National Defence College

Sep 2024 - Jul 2025 (10 months)

Managed front desk operations, provided customer service, and maintained accurate records and correspondence to support office administration and interdepartmental coordination.

Customer Service Records Management Office Administration

Supply Chain Intern

Shell Petroleum Development Company of Nigeria

Sep 2023 - Nov 2024 (1 year 2 months)

Coordinated material availability at upstream asset warehouses, contributing to a 20% increase in product availability and analyzing data to optimize supply chain operations.

Supply Chain Coordination Inventory Management Data Analysis Warehouse operations

Thematic Extern (Business Development)

Thematic

Sep 2024 - Oct 2024 (1 month)

Researched creator economy communities and identified high-value YouTube and Instagram creators, developing targeted outreach strategies and a presentation of actionable recommendations to expand Thematic's network.

Outreach Prospecting Presentation Data Analysis Communication

Administrative Manager

Adsuit Hotel

Jan 2024 - Jun 2024 (5 months)

Managed hotel administration and front desk operations, implemented process improvements that raised front desk efficiency by 25% and reduced staff turnover by 30% through training and procedural updates.

Process Improvement Staff Training Front Desk Operations Customer Service Compliance Performance Management

Front Desk Officer/Assistant

Ke-mon Diagnostics Medical Laboratory

Jun 2023 - Jan 2024 (7 months)

Managed front desk operations and appointment coordination, maintained accurate records and databases, and provided timely customer service to patients and visitors.

Reception Appointments Records Management Customer Service Administrative Support

Independent Data Collector

TELUS International AI Data Solutions

Aug 2023 - Sep 2023 (1 month)

Conducted comprehensive data collection and analysis for Google projects, organizing large datasets and delivering reports with recommendations to support data integrity and accessibility.

Data Collection Data Analysis Data Management Reporting Quality Assurance Collaboration