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Ethan FitzhenryEF
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Ethan Fitzhenry

@ethanfitzhenry

AI automation consultant at Sin Fronteras IT LLC who built AI-powered workflows that reduced SMB manual workloads by approximately 30%.

Mexico
Message

At Sin Fronteras IT LLC, I design and implement AI-powered workflow automation for small businesses. My solutions have reduced manual administrative tasks by 20–40% and helped reduce manual workloads by approximately 30% for 60 SMBs.

I’ve built automation pipelines that connect cloud services, APIs, and AI tools, and prototyped workflows that turn unstructured text into structured operational data. I’ve also developed AI-assisted systems for document parsing and data extraction.

Previously, at Livewire Information Systems, I deployed technology solutions for SMBs and led platform upgrades and system integrations that reduced downtime by 50%. My earlier work includes enterprise systems administration, physician-practice IT support, and independent IT consulting.

Experience

Work history, roles, and key accomplishments

SL
Current

Founder & AI Automation Consultant

Sin Fronteras IT LLC

Mar 2022 - Present (4 years 8 months)

Designed and implemented AI-powered workflow automation solutions for small businesses, reducing manual administrative tasks by 20-40% and improving operational efficiency. Built scalable automation pipelines integrating cloud services, APIs, and AI tools to connect fragmented communication channels and streamline data processing.

IC
Current

Freelance Information Technology Consultant

Independent Consulting

Mar 2006 - Present (20 years 8 months)

Provided IT consulting services for diverse organizations, delivering solutions to infrastructure and operational challenges across various projects.

LS

Senior Technology Consultant

Livewire Information Systems

Feb 2017 - Mar 2022 (5 years 1 month)

Deployed technology solutions that reduced manual workloads by 25-30% for SMBs, aligning infrastructure improvements with business operational needs. Spearheaded platform upgrades and system integrations, leading to a 50% reduction in system downtime and a 25% increase in infrastructure stability over 12 months.

OC

Senior Systems Administrator / Engineer

Opportunity Fund of Northern California

Feb 2013 - Feb 2017 (4 years)

Provided advanced technical support for enterprise IT systems supporting 6+ departments and 70+ users, maintaining 98% uptime and resolving 15+ critical incidents weekly. Implemented technology solutions for 50+ independent physician practices, streamlining operational workflows and reducing manual workloads by 20-30%.

PC

Senior Support Engineer

Physicians Medical Group of Santa Cruz County

Mar 2006 - Feb 2013 (6 years 11 months)

Supported physician-practice networks and IT environments, installing and configuring custom medical software, practice management, and electronic medical record systems.

Education

Degrees, certifications, and relevant coursework

IF

ITIL V3 Foundation

ITIL V3 Foundation, IT Service Management

Completed IT Service Management certification in 2012.

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