Skip to main content
BN
Open to opportunities

Brayan Alejandro Grijalva Nichols

@brayanalejandrogrija

I build bilingual AI automation and support workflows for international operations.

Mexico
Message

What I'm looking for

I'm looking for remote, freelance, or full-time work in technical support, AI operations, data quality, or workflow automation, especially with overnight or flexible schedules serving U.S., Asian, and international markets.

I've built bilingual Node.js and Express automation prototypes for lead intake, voice responses, consent validation, event logging, and human escalation. My independent Bilingual Lead and Voice Webhook Agent uses TwiML, speech and DTMF collection, webhooks, and macOS LaunchAgent supervision.

My background also includes bilingual customer support for North American and international call-center markets, where I resolved issues, handled objections, followed up on requests, and routed critical calls. I bring practical operational discipline from infrastructure and construction project work, and I’m comfortable supporting remote teams across overnight international schedules.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad del Valle de Atemajac logoUA

Universidad del Valle de Atemajac

Higher Studies, Architecture and Graphic Design

Higher studies in Architecture and Graphic Design.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan