Eswaren Chetty Allaghery

Led group-wide IT strategy and a 3-year roadmap across manufacturing, warehousing, supply chain, and logistics sites, establishing a governance-driven operating model with executive reporting. Drove Oracle NetSuite ERP adoption, improved operational efficiency by 10%, maintained 100% IT availability, and used generative AI to remediate 5 years of enterprise data quality issues.

Owned Mauritius IT operations during Omnicom’s group-wide realignment, ensuring operational continuity, governance consistency, and accelerated regional program execution. Acted as the primary IT interface between local operations and Omnicom’s global technology organization.

Led ISO 27001:2022 alignment across India, Malaysia, Mauritius, and Singapore, establishing multinational information security governance. Appointed by OPMG’s CIO to deliver an Omnicom-driven IT and security standardisation program across 4,200+ endpoints, deploying Zero Trust and SD-WAN and consolidating SSO two months ahead of schedule.

Built global IT from zero across 6 sites, scaling to 700+ users within 18 months and maintaining operational continuity. Designed and deployed a global BCP and follow-the-sun service model that sustained 75% business growth during the pandemic, achieved 95% SLA compliance, reduced OPEX by 20%, and owned cybersecurity strategy and compliance as Acting CISO.

Secured a 30% IT budget increase from the Board with a digital transformation business case targeting a 2-year payback period. Delivered full Oracle NetSuite ERP implementation, enabling a 3-hour daily productivity gain and real-time financial consolidation across all entities to accelerate end-of-month closure.

Reduced operating expenses by 40% over four years through technology modernisation and vendor renegotiation across multiple Indian Ocean territories. Deployed IP PBX and call centre solutions, cutting telecoms costs by 70% and unifying communications infrastructure across five countries.

Provided enterprise VoIP and unified communications technical support for Alcatel-Lucent’s EMEA client base and supported operations for a major worldwide client. Earned the Alcatel-Lucent EMEA Extra Miler Award for performance and support outcomes.

Resolved 5 audit red points and implemented ITIL and BCP/DRP practices to strengthen operational controls and resilience. Delivered MQA-approved ICT training and was named Top 20 Employee of the Year (2011).

Completed a Postgraduate Certificate in Business Administration at the University of Bradford in 2018.

Earned an MSc in Computer Networking from the University of Technology Mauritius from 2007 to 2010.

Completed a BSc (Hons) in Software Engineering at the University of Technology Mauritius from 2004 to 2007.