Aaliyah Alam

I've supported patients at Professional Physical Therapy, Walgreens, and CVS Pharmacy by managing check-ins, appointments, copays, prescription questions, and insurance authorizations.

In pharmacy settings, I dispensed, counted, and labeled medications; maintained inventory; processed prescriptions; and assisted customers and healthcare providers by phone and in person.

Previously, I managed office operations at City Wide Violations, where I maintained filing systems, oversaw inventory, improved workflows, and developed standard operating procedures for administrative employees.

I'm a PTCB Certified Pharmacy Technician with a bachelor's degree in Computer Science and strong Microsoft Office, customer service, multitasking, and team leadership skills.