Open to opportunities

Esther Okaome Chioma

@estherokaomechioma

Message

Enthusiastic HR professional dedicated to impactful initiatives.

Nigeria

Message

What I'm looking for

I am looking for a role that fosters growth in HR, emphasizes teamwork, and values empathetic communication.

I am an enthusiastic individual passionate about cultivating a career in Human Resources. My experiences as a Human Resource Intern and Telemarketer have equipped me with invaluable insights into effective teamwork, customer service, and empathetic communication. I am committed to achieving goals while maintaining meticulous organization.

Throughout my professional journey, I have engaged customers, coordinated communication between management and staff, and ensured efficient operations. My proactive mindset drives me to leverage my skills and enthusiasm to drive impactful HR initiatives, ensuring that both employee and organizational needs are met effectively.

Experience

Work history, roles, and key accomplishments

Current

Telemarketer

Current

Interswitch Group

Jan 2023 - Jan 2025 (2 years)

Engaged customers through outbound calls, addressing queries and concerns to build trust and rapport. Coordinated communication between management and stakeholders, ensuring timely responses and efficient operations.

Customer Engagement Communication Stakeholder Management Problem Solving Customer Service

Human Resource Intern

Standard Organisation of Nigeria

Jan 2022 - Jan 2023 (1 year)

Drafted and processed leave requests, organized HR documentation, and acted as a point of contact for stakeholders. Assisted in administering employee benefits packages, ensuring compliance and timely delivery.

HR Documentation Benefits Administration Compliance Customer Support

Sales Executive

Beth Emporium

Jan 2020 - Jan 2021 (1 year)

Identified leads and cultivated client relationships through proactive networking. Analyzed market trends to inform sales strategies and negotiated contracts to achieve beneficial agreements.

Lead Generation Client Relationship Management Market Analysis Negotiation Sales Strategy

Administrative Officer

Christ Embassy Church

Jan 2020 - Jan 2021 (1 year)

Managed administrative tasks including scheduling and record-keeping. Coordinated communication and events, maintained databases, and assisted with financial administration tasks.

Record keeping Administration Event Coordination Communication

Education

Degrees, certifications, and relevant coursework

Millenium Secondary School

West African Senior School Certificate Examination

Completed WASSCE, which provided foundational knowledge and skills in various subjects, preparing for further education and career opportunities.

University of Nigeria

Bachelor of Science (Honours), Economics

B.Sc (Hons) in Economics, focusing on economic theories, principles, and practices that govern the production, distribution, and consumption of goods and services.