Esther AttahEA
Open to opportunities

Esther Attah

@estherattah

Dedicated customer service representative with data analysis expertise.

Nigeria

What I'm looking for

I seek a role that allows me to leverage my data analysis skills to enhance customer experiences and drive business growth.

I am a dedicated and analytical customer service professional with three years of experience in delivering exceptional customer experiences and driving business growth through data-driven insights. My proven track record includes resolving complex customer issues while leveraging my data analysis skills to identify trends, optimize processes, and enhance customer satisfaction.

Currently, I work at GoldenEdge Technical Services Limited as a Customer Service/Secretary, where I provide exceptional customer service, manage front desk operations, and develop effective customer relationship management strategies. My strong communication and problem-solving skills fuel my passion for continuously improving customer engagement and business performance.

Experience

Work history, roles, and key accomplishments

GL
Current

Customer Service Representative

GoldenEdge Technical Services Limited

Jan 2024 - Present (1 year 5 months)

Provided exceptional customer service by resolving queries and concerns via phone, email, and in-person. Managed front desk operations and maintained accurate records and databases. Developed and implemented effective customer relationship management strategies.

BT

Customer Service Representative

Btxpress

Jan 2018 - Feb 2018 (1 month)

Delivered exceptional customer service by responding to inquiries and resolving issues. Managed customer bookings and coordinated vehicle deliveries. Addressed complaints promptly and collaborated with the operations team for seamless service delivery.

Education

Degrees, certifications, and relevant coursework

FM

Federal University of Technology, Minna

B.Tech, Aquaculture and Fisheries Technology

2018 - 2024

Grade: CGPA 3.97/5.0

Studied Water Resources Aquaculture and Fisheries Technology, focusing on the management and sustainable use of aquatic resources.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Esther Attah - Customer Service Representative - GoldenEdge Technical Services Limited | Himalayas