Estela Manfrinato

Built and led the business end-to-end, from market validation and business-model design through launch, operations, commercial development and strategic closure. Owned Strategy, Finance, Operations, People, Customer Experience and partnerships, serving 120+ families while testing B2C and corporate models and making evidence-based decisions on business viability.

Leadership Team member and Finance & Strategy partner to the GM for Glovo's largest market. Led annual planning, P&L and Spain's first-country SAP rollout, while driving cross-functional initiatives across profitability, commercial strategy and new business models. Built business cases and performance frameworks connecting financial insight with executive decisions.

Strategic and operational partner to the MD, helping scale draftLine Europe from 14 to 85 employees. Built the operating model and led Strategy, Finance, Operations, Client Services and Resource Management. Managed US$15m+ operating budget, led transformation including Workfront for 300+ users, and helped generate US$35m+ marketing savings.

Combined European portfolio responsibility with Chief of Staff support to the Global Head of eCommerce. Coordinated annual planning, strategic priorities and executive reporting across Europe, North America, Latin America, Australia and APAC, aligning regional leadership around global priorities during rapid growth and organisational change.

Worked at the centre of an 8-business, 9-country eCommerce portfolio, combining strategy, commercial finance, performance management, portfolio governance and Chief of Staff responsibilities. Led strategic planning and KPI frameworks, supported M&A integration and helped the portfolio deliver ~120% Net Revenue growth and two businesses reach positive EBITDA.

Owned Talent Strategy, Performance Management, Succession Planning, People Analytics and L&D across a 20,000+ employee European organisation. Led senior talent governance, programmes for 200+ high potentials and a 15-person distributed team, while designing new talent frameworks, analytics and organisational processes supporting executive people decisions.

Led development and implementation of a digital employee-engagement platform for 35,000+ employees in Brazil, coordinating People, Marketing, Sales, IT and external developers. Following the launch, selected to scale the solution to 10,000+ additional employees across 14 European countries and eight languages, delivered in four weeks.

Structured and executed 90+ acquisition, leveraged, structured finance and debt capital markets transactions across multiple industries. Worked on M&A modelling, due diligence, credit and financing structures, while coordinating complex stakeholders. Created new financing products generating ~US$10m and a process generating US$28m+ in fees.

Supported Middle Market corporate clients across financing, treasury and risk-management needs, coordinating Credit, Debt, FX, Rates, Derivatives and Cash Management specialists. Built a foundation in corporate banking, commercial relationships and cross-functional client advisory before progressing internally to Bradesco BBI Investment Banking.

Started my career in Banco Bradesco's Treasury, gaining foundational exposure to banking, financial markets and financial products before moving into Middle Market Corporate Banking and subsequently Investment Banking.

Master of Business Administration (M.B.A.) from The Hong Kong University of Science and Technology, completed in 2016.

Master of Business Administration (M.B.A.) from London Business School, completed from 2014 to 2016.

Specialist degree in Investment Banking from St. Paul Institute of Finance, completed in 2011.

Graduação in Ciências Econômicas from Universidade Estadual de Campinas, completed from 2004 to 2009.