Open to opportunities

Esteban Fabian

@estebanfabian

Message

I drive high-ticket sales and personalized customer experiences in fast-paced retail environments.

United States

Message

What I'm looking for

I'm looking for a customer-focused role where I can use sales, service, problem-solving, and data skills to improve customer experiences, support team goals, and continue growing professionally.

At Costco Wholesale, I exceed weekly and monthly sales targets through personalized recommendations, upselling, and detailed knowledge of promotions, warranties, and delivery options.

I bring experience from Amazon fulfillment and data support at Owner'Aide, where I maintained 99%+ order accuracy, handled high volumes of customer calls, and protected confidential customer information. I'm motivated by helping customers, solving problems under pressure, and delivering reliable service.

Experience

Work history, roles, and key accomplishments

Current

Major Sales Associate

Current

Costco Wholesale

Jan 2018 - Present (8 years 7 months)

Experienced Sales Associate in Costco's Major Sales Department, skilled in high-ticket sales, product knowledge, and customer service. Consistently exceeded weekly and monthly sales targets by delivering personalized recommendations and upselling related products.

High Ticket Sales Product Knowledge Customer Service Upselling Sales Targets Customer Satisfaction Teamwork

Fulfillment Associate

Amazon

Sep 2017 - Jul 2018 (10 months)

Fast-paced warehouse environments. Skilled in inventory management, order picking, packing, and shipping. Maintained a high productivity rate while ensuring 99%+ order accuracy.

Inventory Management Shipping Accuracy Productivity safety standards

Data Specialist

Owner'Aide

Aug 2015 - Nov 2017 (2 years 3 months)

Strong focus on customer experience and service optimization. Skilled in managing, analyzing, and interpreting data to enhance decision-making and improve client outcomes.

Data Management Data Analysis Customer Service Call Handling