Looking for a job

Chaimaa Mimouni

@chaimaamimouni

Content Moderator at Teleperformance who handled identity verification and complex case escalations for a major social media platform.

Morocco

Message

What I'm looking for

I'm looking to apply my transferable skills in sales operations, customer success, client support, or business operations.

At Teleperformance, I managed digital operations for a major social media platform, following strict confidentiality, quality, and compliance standards.

I reviewed user-submitted reports and completed identity-verification and document-validation workflows, meeting performance targets for accuracy, productivity, and turnaround time.

I also escalated complex cases to internal teams and collaborated with colleagues and support teams to improve workflows, reduce operational risk, and maintain service quality. I'm now looking to apply these skills in sales operations, customer success, client support, or business operations.

Experience

Work history, roles, and key accomplishments

Content Moderator

Teleperformance

May 2021 - Sep 2026 (5 years 4 months)

Managed high-volume digital operations for a major social media platform, ensuring strict confidentiality, quality, and compliance. Reviewed user reports, performed identity verification, and escalated critical cases to improve workflows and reduce risk.