Adnane Rakehi

I am an experienced and adaptable professional with over 5 years in content moderation, customer service, and administrative support. I have a proven ability to handle sensitive material with accuracy, discretion, and composure under pressure.

As a Senior Content Moderator at Teleperformance (2019–2025), I reviewed and moderated diverse online content, managed soft content workflows like user ID verification and OCR processing, and collaborated with QA to report trends and maintain platform safety and compliance.

Previously I worked on the front desk and guest services at a guesthouse in Seoul, welcoming international guests, managing reservations and billing, and handling inquiries — experience that strengthened my customer-facing communication and administrative skills.

I train and mentor new team members, am certified in Online Platform Safety Virtual Assistant (ALX Africa, 2025), and seek roles where I can apply my moderation, data entry, and support strengths to improve safety, accuracy, and customer experience.