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Esraa Elkady

@eselsayed

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AI Trainer and RLHF Specialist working on Arabic-English response evaluation, prompt testing, and model feedback.

Egypt

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What I'm looking for

I'm seeking a remote opportunity where I can apply my 10+ years of experience in customer service, administration, and client relations. I'm also interested in AI training, data annotation, research, and Arabic-English language projects. I'm adaptable, detail-oriented, and open to full-time, part-time, or freelance opportunities.

I evaluate and rank AI-generated responses across complex reasoning, coding, and multimodal workflows, using detailed rubrics for quality, safety, and instruction adherence. I also write adversarial and edge-case prompts to surface hallucinations, reasoning gaps, and policy risks.

As a freelance AI Trainer & RLHF Specialist, I provide Arabic-English linguistic quality assurance, fact-checking, and written guidance that supports supervised fine-tuning and reinforcement learning from human feedback. At Blue House Group, I supported C-suite leadership and helped improve operational visibility by standardizing information-tracking and reporting processes.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer & RLHF Specialist

Current

Freelance

Mar 2026 - Present (7 months)

Evaluates and ranks AI-generated responses using detailed rubrics, writes adversarial prompts, and conducts bilingual Arabic-English linguistic quality assurance and fact-checking.

RLHF SFT Model Testing And Grading Critique Adversarial Prompting Red Teaming Edge Case Testing Hallucination Identification Arabic English Translation Linguistic Quality Assurance Proofreading Fact Checking Source verification

Executive Secretary & CEO Assistant

Blue House Group

Oct 2019 - Mar 2026 (6 years 5 months)

Managed executive calendars, travel, and confidential records for C-suite leadership, and coordinated cross-departmental workflows, improving project timelines by 25% and reducing administrative turnaround by 30%.

Executive Support Calendar Management Travel Coordination Reporting Records Management Stakeholder Liaison Workflow Optimization Contract Translation Recruitment coordination

Personal Fitness Trainer & Customer Relations

I-Fitness

Sep 2017 - Jun 2019 (1 year 9 months)

Conducted fitness assessments, developed individualized training plans, and delivered one-to-one and group instruction while strengthening client engagement and retention.

Fitness Assessment Training Plans Client Engagement Progress Monitoring Motivational Coach

English Language Instructor

Al Motafawqeen Educational Center

Jan 2016 - Dec 2017 (1 year 11 months)

Designed learner-focused English lessons covering grammar, vocabulary, and conversational fluency, and assessed progress to improve learner performance.

English Instruction Lesson Design Grammar Vocabulary Conversational Fluency Progress Assessment Feedback

Account Manager & Customer Service Specialist

Mobinil (Orange)

Jan 2014 - Dec 2016 (2 years 11 months)

Managed customer accounts, resolved escalations, and maintained customer satisfaction above 90% while meeting sales and service targets.

Account Management Customer Service Escalation Resolution Sales Client Communication Follow up workflows

Telesales Agent

Global Expo Housing

Jan 2013 - Dec 2014 (1 year 11 months)

Generated leads through outbound outreach and coordinated customer follow-ups.

Telesales Lead Generation Outbound Outreach Customer Follow up

English Language Teacher

Al Manar Language School

Jan 2012 - Dec 2014 (2 years 11 months)

Delivered English instruction across grade levels, created interactive learning activities and assessment criteria, and prepared students for language examinations.

English Instruction Interactive Learning Evaluation Criteria Exam Preparation Progress Monitoring