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Erika Rosales

@erikarosales

Procedure Specialty Scheduler at CONFLUENCE HEALTH scheduling specialty care and documenting clinical telephone encounters.

United States
Message

At CONFLUENCE HEALTH, I schedule specialty care appointments to support timely access to clinical services. I also create clinical telephone encounters and communicate with health providers so patient information and care needs are clearly documented.

My work at CONFLUENCE HEALTH has also included processing prior authorizations for procedures, medications, infusions, and advanced imaging, as well as maintaining patient records in Epic and OnBase. I’ve supported patients at check-in and helped keep insurance and registration information accurate.

Experience

Work history, roles, and key accomplishments

CH
Current

Procedure Specialty Schedueler

Confluence Health

Jul 2017 - Present (9 years 4 months)

Schedule specialty care appointments accurately and create clinical telephone encounters, communicating with health providers to ensure patient information and care needs are documented clearly.

Target logoTA

Team Associate

Oct 2019 - Dec 2019 (2 months)

Delivered customer service and assisted customers with styling clothes, helping them identify options aligned with their preferences and needs.

CH

Receptionist

Confluence Health

Apr 2016 - Jul 2017 (1 year 3 months)

Checked in patients according to appointments and coded insurance information accurately, supporting an organized front-desk experience and complete registration records.

Education

Degrees, certifications, and relevant coursework

WS

Westside High School

High School Diploma, General Studies

Earned a high school diploma from Westside High School in 2011.

Wenatchee Valley College logoWC

Wenatchee Valley College

High School Diploma, General Studies

Completed coursework at Wenatchee Valley College in 2011.

Tech stack

Software and tools used professionally

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