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@cpalma
Agile Product Owner and Project Manager driving software delivery and business value.
Costa RicaI am an Agile Product Owner and Project Manager with over ten years leading software development, integration, and validation initiatives across medical devices, e-commerce, and web applications. I have directed stakeholder management, backlog prioritization, requirements gathering, project planning, and delivery that produced measurable revenue and compliance outcomes.
My track record includes leading 30+ development initiatives that contributed $22.8M revenue for LATAM, coordinating medical technology projects exceeding $1M while ensuring regulatory compliance, and implementing QA/process improvements to accelerate delivery. I coach cross-functional teams in Agile practices, translate business needs into prioritized user stories, and focus on continuous improvement and measurable product success.
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Work history, roles, and key accomplishments
CISYS LifeSciences, Inc.
Dec 2024 - Present (11 months)
Contributed to delivery of 15+ clinical research technologies by validating functional deliverables, coordinating regression testing, and driving QA process improvements to ensure compliance and operational efficiency.
FusionHit
Mar 2020 - Dec 2024 (4 years 9 months)
Led and coordinated over 30 software development initiatives in e-commerce, supply chain, and customer experience, contributing to $22.8M in LATAM revenue; managed backlog, stakeholder alignment, and post-launch KPI analysis to drive continuous improvement.
Snap Finance
Feb 2018 - Dec 2019 (1 year 10 months)
Coached two cross-functional teams and coordinated development of e-commerce partner integrations, driving 18% e-commerce revenue growth while facilitating Agile best practices and backlog prioritization.
CriTech Research
Sep 2012 - Feb 2018 (5 years 5 months)
Directed 20+ software development and validation projects for medical technologies (some > $1M), ensuring regulatory compliance, V&V best practices, and delivery against scope, cost, and schedule goals.
Degrees, certifications, and relevant coursework
UCMaster of Project Management, Project Management
Master of Project Management completed with focus on Agile practices and coaching cross-functional teams.
NRBachelor of Computer Engineering, Computer Engineering
2005 - 2011
Bachelor of Computer Engineering covering software development, requirements specification, and technical validation.
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