erick luan belo olivieri

I’m a customer-focused professional seeking a remote Customer Support role, committed to delivering clear communication, reliable service, and efficient problem resolution. I enjoy translating customer needs into straightforward next steps, while keeping communication consistent and accurate.

In my current role as Commercial Assistant at EvoInsurance Brokerage, I collect customer information to prepare insurance quotes and close sales, and I communicate with insurance providers to submit proposals. I also manage policy documentation, renewals, and endorsements, supporting partner dealerships to complete insurance processes.

Previously, as a Registration Assistant at MSC Shared Service Center, I validated and archived customer contracts and updated contract records in management systems. I monitored contract requests tied to import/export operations and performed audits and reviews to ensure accuracy—backed by my ongoing Technology Degree in Foreign Trade and completed Logistics degree, plus CPA-20 certification and intermediate English and Excel skills.