eric johnson

Collaborated with researchers to test and refine large language models, contributing to evaluation, contextual improvements, and model testing workflows.

Evaluated AI content and prompt outputs for accuracy and compliance, wrote rationales for model failures, and developed scoring rubrics to improve response quality.

Provided cashier and customer service, prepared food items including pizza, and managed stocking and store upkeep to maintain efficient daily operations.

Performed data annotation and training tasks to improve English-language comprehension for AI systems through labeling and corrective examples.

Prepared beverages and sandwiches, handled orders and payments, maintained cleanliness, and restocked inventory to support store service levels.

Supported students with disabilities in daily living activities and academic tasks, provided redirection and individualized assistance to enable classroom participation.

Provided phone-based customer support for TurboTax customers, resolving account and product issues and delivering service-oriented solutions.

Provided care for clients with disabilities including medication administration, transportation to appointments, and support with daily living activities.

Operated forklift and loaded semi-trailers with parts for shipment, ensuring accurate order fulfillment and safe materials handling.

Handled customer calls to resolve product and order issues, provided product information, and escalated complex cases to appropriate teams.

Trained chatbot conversational abilities by providing examples and feedback to improve dialogue quality and conversational flow.

Served as substitute special education paraprofessional supporting students with disabilities and assisting with classroom activities and supervision.

Prepared and dispensed medications, operated POS for sales and deliveries, and ensured accurate medication distribution and customer service.

Performed food preparation and service tasks in institutional settings, maintaining food safety and sanitation standards.

Operated production line for aerosol products, conducted palletizing and quality inspections, and supported continuous manufacturing processes.

Provided personal care and support to individuals with mental disabilities, assisting with ADLs and promoting client wellbeing and safety.

Completed upper secondary education at Edgerton High School.

Attended Madison Area Technical College for post-secondary coursework.