Eric Gant
@ericgant
Security-focused IT professional blending data operations, infrastructure support, and technical troubleshooting to improve uptime and security.
What I'm looking for
Security-focused and detail-oriented IT professional currently pursuing a Computer Science Degree at WGU, with hands-on experience in data center operations, infrastructure support, troubleshooting, and technical support environments. Former Data Center Operations Specialist I contractor at Cox Media Group, where I contributed to maintaining operational efficiency, supporting critical infrastructure, and resolving technical issues in fast-paced production environments. Additional professional experience with Insight Enterprises and Office Depot strengthened my communication, customer service, sales, and client relationship management abilities. Proven ability to adapt quickly, work collaboratively, and provide effective technical and customer-focused solutions. Currently seeking a remote or hybrid IT, cybersecurity, technical support, or infrastructure-related role where I can continue developing my technical expertise while contributing to organizational success.
Experience
Work history, roles, and key accomplishments
Data Operations Specialist I
Cox Media Group
Sep 2024 - May 2025 (8 months)
Managed end-to-end ad insertion and linear scheduling workflows across multiple regional broadcast markets. Maintained 99% uptime for the fulfillment center by resolving escalated technical system errors and monitoring data center infrastructure and Windows-based automation systems to prevent downtime.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Computer Science
Currently pursuing a Computer Science degree at Western Governors University.
Jack C Hays High School
High School Diploma
Earned a High School Diploma from Jack C Hays High School, graduating in 2019.
Availability
Location
Authorized to work in
Job categories
Skills
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