Open to opportunities

Eric Gant

@ericgant

Security-focused IT professional blending data operations, infrastructure support, and technical troubleshooting to improve uptime and security.

United States

Message

What I'm looking for

I’m seeking a remote or hybrid IT, cybersecurity, technical support, or infrastructure-related role to keep developing my technical expertise and contribute to organizational success with strong troubleshooting, uptime focus, and security-minded practices.

Security-focused and detail-oriented IT professional currently pursuing a Computer Science Degree at WGU, with hands-on experience in data center operations, infrastructure support, troubleshooting, and technical support environments. Former Data Center Operations Specialist I contractor at Cox Media Group, where I contributed to maintaining operational efficiency, supporting critical infrastructure, and resolving technical issues in fast-paced production environments. Additional professional experience with Insight Enterprises and Office Depot strengthened my communication, customer service, sales, and client relationship management abilities. Proven ability to adapt quickly, work collaboratively, and provide effective technical and customer-focused solutions. Currently seeking a remote or hybrid IT, cybersecurity, technical support, or infrastructure-related role where I can continue developing my technical expertise while contributing to organizational success.

Experience

Work history, roles, and key accomplishments

Data Operations Specialist I

Cox Media Group

Sep 2024 - May 2025 (8 months)

Managed end-to-end ad insertion and linear scheduling workflows across multiple regional broadcast markets. Maintained 99% uptime for the fulfillment center by resolving escalated technical system errors and monitoring data center infrastructure and Windows-based automation systems to prevent downtime.

Technical Troubleshooting