Open to opportunities

Chris Bradshaw

@chrisbradshaw

Message

IT Operations Analyst committed to excellence and operational resilience.

United States

Message

What I'm looking for

I am looking for a role that values teamwork, innovation, and continuous learning.

I am a self-motivated and adaptable IT Operations Analyst with a strong commitment to excellence in all my endeavors. My experience spans across critical support for enterprise data center environments, where I have coordinated with hundreds of IT professionals to maintain uptime and optimize performance. I take pride in my ability to perform system monitoring, incident triage, and infrastructure support, utilizing tools such as SolarWinds and Data Center Expert.

Throughout my career, I have contributed to significant projects, including a full-site FAS server replacement, and have been recognized for my leadership and project excellence. My journey has fueled a long-term interest in cybersecurity and enterprise infrastructure, and I am dedicated to making a meaningful impact in every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Client Server Operations Analyst Intermediate

Current

AdventHealth

Feb 2024 - Present (1 year 4 months)

Provided critical support for a 24/7 enterprise data center environment, coordinating across hundreds of IT professionals to maintain uptime, optimize performance, and enforce operational standards. Led hands-on hardware operations, including server racking, fiber and copper cable deployment, network labeling, and secure decommissioning of legacy assets.

Hardware Operations Asset Management Incident Response Disaster Recovery

Contract Services Provider

Field Nation

Apr 2020 - Present (5 years 2 months)

Provided contract services for installation, maintenance, and repair of network equipment, demonstrating expertise in various hardware and networking technologies. Managed customer communication, resolved work order issues, and facilitated collaboration among teams.

Desktop Support Networking Security Systems Telecom

Data Center Technician

Amazon Web Services

Feb 2020 - Present (5 years 4 months)

Maintained and troubleshoot hardware, software, and network infrastructure within the data center, ensuring optimal performance and minimal downtime. Focused on efficient installation of new equipment to support AWS's extensive range of services.

Infrastructure Cloud Computing Storage Databases

Lead Server Build Technician

SoftLayer / IBM Cloud

Nov 2015 - Present (9 years 7 months)

Oversaw the construction and setup of data centers, ensuring seamless and efficient infrastructure operations. Supervised and guided a team of technicians, managing maintenance and troubleshooting of hardware, software, and network infrastructure.

Data Center Infrastructure Operations Team Leadership Maintenance Policy Implementation Process Improvement

Project Manager

United Service Source, INC.

Mar 2013 - Present (12 years 3 months)

Ensured projects were delivered on time, within budget, and to specifications, providing technical support to a field team. Managed daily activities and assignments for 10 remote technicians, ensuring project completion to stakeholder satisfaction.

Project Management Technical Support Team Management System Integration Training

Education

Degrees, certifications, and relevant coursework

Eastern Florida State University

Associate in Arts, Communications

Pursued an Associate in Arts degree with a focus on Communications. Completed a significant portion of the coursework, demonstrating a commitment to academic and professional development.