At RWS Group, I coordinated life sciences translation and medical-device projects across multiple languages, managing up to ten projects simultaneously. I created Agile and Waterfall workflows, completed risk assessments and CAPA investigations, coordinated vendors, tracked monthly KPIs, and protected sensitive information.
Across 25 years in customer service, administration, and project management, I've led client onboarding, invoicing, employee training, documentation, quality initiatives, and office operations. I bring experience supporting regulated compliance programs, maintaining accurate records, and building practical processes for internal teams and clients.
