Open to opportunities

Erica Rosa

@ericarosa

Message

I improve delivery flow across enterprise data analytics services using Kanban and Agile practices.

Portugal

Message

What I'm looking for

I'm looking for Scrum Master, Agile Delivery, Delivery Lead or Service Delivery opportunities in international, distributed organizations, where I can improve delivery flow, transparency, collaboration and continuous improvement.

At Conclusion, I facilitate delivery across eight enterprise Data Analytics services, including Microsoft Fabric, Tableau, SAP Analytics Cloud, Apache Airflow, Datadog, Celonis and Cross Analytics. I work with Service Owners, engineering teams and stakeholders to improve prioritization, visibility, flow and continuous improvement in Kanban environments.

My background in Qlik operations and data analysis helps me bridge technology and business needs. I've supported Qlik Sense Enterprise operations, a Qlik Cloud migration, dashboard development, SQL analysis, Snowflake and ETL processes while coordinating international teams and business-critical services.

Experience

Work history, roles, and key accomplishments

Current

Agile Delivery Professional

Current

Conclusion

Jan 2025 - Present (1 year 7 months)

Facilitates delivery across eight Data Analytics services, supporting Microsoft Fabric, Tableau, SAP Analytics Cloud, Apache Airflow, Datadog, Celonis, and Cross Analytics. Works with Service Owners and teams to align priorities, improve flow, and remove impediments.

Kanban Agile Delivery Scrum Jira Microsoft Fabric Tableau SAP Analytics Cloud Airflow Datadog Celonis WIP Management Stakeholder Management Continuous Improvement

Qlik Operations Specialist

Conclusion

Feb 2023 - Dec 2024 (1 year 10 months)

Provided operational support for Qlik Sense Enterprise environments, investigated incidents, and coordinated resolution with technical teams. Contributed to migration from on-premises to Qlik Cloud and managed user access via Azure Active Directory.

Qlik Sense Qlik Incident Management Azure Active Directory Troubleshooting Migration service reliability Operational Efficiency

Data Analyst

SDG Group

Apr 2022 - Jan 2023 (9 months)

Developed and maintained Qlik Sense dashboards, created SQL queries for data extraction and analysis, and worked with Snowflake, JSON, and ETL processes. Collaborated with stakeholders to translate business requirements into analytical solutions.