Erica Franks
@ericafranks
I lead orthopedic care, healthcare operations, and growth initiatives for clinical organizations.
United StatesWhat I'm looking for
At Invigor Physical Therapy, I founded and scaled a private outpatient orthopedic practice while leading strategy, operations, business development, financial management, and a six-person multidisciplinary team. I also advise healthcare organizations on revenue optimization, workflow improvement, marketing, and growth strategy.
I've spent 18+ years improving orthopedic rehabilitation and clinical operations, including clinic leadership at Genesis Sports Medicine & Rehabilitation, utilization review at Nexus, and digital health work supporting Vive Health’s Remote Therapeutic Monitoring initiatives. I bring board-certified orthopedic expertise alongside medical record review, AI-assisted clinical content development, and evidence-based care in vestibular rehabilitation, concussion management, TMJ disorders, dance medicine, dry needling, and blood flow restriction.
Experience
Work history, roles, and key accomplishments
Utilization Review Clinician
Nexus
Jan 2026 - Present (8 months)
Conducts utilization review for orthopedic physical therapy, workers' compensation, and disability cases, evaluating medical necessity and ensuring compliance with evidence-based guidelines and payer policies.
Education
Degrees, certifications, and relevant coursework
Goldman Sachs 10,000 Small Businesses Program
Certificate, Business
2026 - 2026
Participated in the Goldman Sachs 10,000 Small Businesses Program, National Cohort 25, in partnership with Babson College.
Comcast RISE x Hello Alice Business Program
Certificate, Business
2024 - 2025
Completed business courses as part of the Comcast RISE x Hello Alice Business Program.
Urban League of Greater Atlanta Growth Accelerator
Certificate, Business
2025 - 2025
Graduated from the Urban League of Greater Atlanta Growth Accelerator business program.
Emory University
Doctor of Physical Therapy, Physical Therapy
Graduated with a Doctorate of Physical Therapy in May 2008.
Howard University
Bachelor of Science, Health Science
Grade: Magna Cum Laude
Activities and societies: Minor in Dance Arts
Graduated Magna Cum Laude with a Bachelor of Science in Health Science/Pre-Physical Therapy and a minor in Dance Arts.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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