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Brianne Mussard

@briannemussard

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Physical Therapy Department Manager delivering data-informed, high-performing clinical operations.

United States

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What I'm looking for

I’m looking for a leadership role where I can use Excel-based reporting and data-informed decision-making to optimize workflows, support staff through training, and improve documentation, coding compliance, and operational performance in a collaborative environment.

I’m a versatile, results-driven healthcare operations professional with over a decade of experience in clinical environments and administrative leadership. As a Physical Therapy Department Manager (Orthopaedic Associates of Zanesville), I supervise a multidisciplinary team, improving operational performance and coordination.

I build and maintain Excel dashboards to analyze therapist productivity, patient volume, and satisfaction trends, and I analyze payer frequency to optimize staffing and improve reimbursement outcomes. I also lead EHR transitions (Medent → WebPT → NextGen), including staff training and system customization, and I implemented a peer chart audit system to improve documentation accuracy and coding compliance—while supporting financial oversight through participation in strategic meetings.

Experience

Work history, roles, and key accomplishments

Current

Physical Therapy Dept Manager

Current

Orthopaedic Associates of Zanesville

Jan 2018 - Present (8 years 3 months)

Supervised a multidisciplinary team of 10, improving operational performance and care coordination. Built Excel dashboards to track therapist productivity, patient volume, and satisfaction, and led EHR transitions (Medent → WebPT → NextGen) with staff training and customization.

Healthcare Operations Team Leadership Excel Dashboard EHR Implementation Staff Training Performance Metrics Compliance

Clinical Physical Therapist

Orthopaedic Associates of Zanesville

Nov 2016 - Jan 2018 (1 year 2 months)

Developed outpatient treatment plans and coordinated care for rehabilitation patients while collaborating with administrative staff to streamline workflow. Participated in internal process improvement initiatives focused on scheduling and resource utilization.

Outpatient Physical Therapy Treatment Planning Patient Care Coordination Workflow Optimization Scheduling

Inpatient Physical Therapist

Genesis Hospital

Nov 2015 - Nov 2016 (1 year)

Provided orthopedic rehab treatment with emphasis on team-based care coordination and supervised support staff and PT assistants to ensure quality and regulatory compliance. Contributed clinical insights during trauma rounds to support patient recovery pathways.

Orthopedic Recovery Care Coordination Trauma Round Participation Regulatory Compliance