Erdoo Charity Igboji

I’m a Virtual Assistant with 7 months of experience supporting executives and teams with email management, calendar coordination, and appointment setting. I’m comfortable working remotely across time zones and keeping international clients well supported.

In my role as Administrative Assistant to the CEO at CustomGuide (USA), I managed the CEO’s email inbox to prioritize and respond quickly. I also scheduled and coordinated meetings and arranged travel logistics while preparing supporting documents for business activities.

As an Executive Assistant at Interswitch, I managed executive calendar coordination across multiple stakeholders and time zones. I handled correspondence on behalf of leadership and coordinated travel arrangements to compile reports that support executive decision-making.

Previously, as a Customer Support Representative at Paystack, I responded to customer inquiries via email and chat, resolving issues efficiently and maintaining satisfaction. I updated and maintained accurate customer records, escalated complex cases when needed, and supported smooth service delivery using tools like Google Workspace, Calendly, and Notion.