Open to opportunities

Enslin Mc Namara

@enslinmcnamara

Message

I keep customer records, reservations, and remote operations organized and on schedule.

South Africa

Message

What I'm looking for

I'm looking for an administrative or remote support role where I can coordinate schedules, maintain accurate records, communicate professionally with clients and teams, and contribute to organized, deadline-driven operations.

At City Lodge Hotels, I maintained accurate customer records, reservations, reports, and administrative documentation while coordinating bookings, quotations, and guest information.

I handled customer queries, complaints, follow-ups, daily reporting, file management, and transaction reconciliation in a fast-paced environment. I work carefully with sensitive information and collaborate across departments to resolve issues promptly.

As a freelance Online English Facilitator for Ecsplicite, I independently manage scheduling, communication, and virtual administrative responsibilities for international clients and students using Microsoft Teams, Zoom, and Google Workspace.

Experience

Work history, roles, and key accomplishments

Current

Online English Facilitator

Current

Ecsplicite

Jan 2024 - Present (2 years 7 months)

Conduct professional online sessions while managing scheduling, communication, and administrative responsibilities independently. Maintain clear written and verbal communication with international clients and students.

Microsoft Teams Zoom Google Workspace Time Management Remote Collaboration Scheduling

Receptionist & Reservations Clerk

City Lodge Hotels

Jan 2022 - Dec 2024 (2 years 11 months)

Maintained organized customer records, reservations, reports, and administrative documentation with high accuracy. Coordinated bookings, quotations, and guest information while managing multiple priorities in a fast-paced environment.

Microsoft Office Reservations Management Records Management Customer Service File Management