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Serpil Yucel

@serpilyucel

Revenue Operations Assistant at Swiss Hotel Resort Bodrum Beach, analyzing hotel revenue data and tracking ADR, occupancy, and room availability.

Turkey
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At Swiss Hotel Resort Bodrum Beach, I analyzed hotel sales and revenue data using Oracle OPERA Cloud, monitoring ADR, occupancy, room availability, and rate information. I also contributed to daily operational reports on revenue performance.

As a Revenue Operations Assistant at Radisson Blu Mount Erciyes, I used SAP-supported hotel systems to track revenue indicators and worked with seasonal pricing and rate information to support performance monitoring.

At Brighton Suites Hotel, I monitored room rates and demand trends as part of front office operations. I handled written guest communication about reservations and transfer arrangements, and analyzed guest preferences and feedback to support service optimization and customer retention.

At Alde Chocolate Company, I supported B2B import-export operations by preparing trade documentation and tracking orders, costs, and delivery timelines. I also conducted basic market and cost analysis to inform foreign trade decisions.

Experience

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Education

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Erciyes University logoEU

Erciyes University

Bachelor's Degree, Tourism Economics and Guidance

2020 -

Pursuing a degree in Tourism Economics and Guidance, expected to complete in June 2026.

Tech stack

Software and tools used professionally

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