Emma Wolfram
@emmawolfram
I lead retail teams, grow store sales, and create strong customer experiences.
What I'm looking for
I've grown Boathouse from a D-volume to a B-volume store by optimizing inventory and implementing effective sales strategies. I train and schedule staff, solve customer needs with product knowledge, and partner with upper management on store moves, displays, and new-team training.
Previously, I led sales and operations at The Body Shop, coached teams toward daily goals, and organized community events with Square One mall. I also bring experience supporting retirement-home residents, volunteering for mental health advocacy and school-supply initiatives, and co-authoring a journal on forensic science standards in the Canadian criminal justice system.
Experience
Work history, roles, and key accomplishments
Store Manager
Boathouse
Aug 2023 - Present (3 years)
Elevated store from D to B volume by optimizing inventory and implementing sales strategies. Managed staff training, scheduling, and customer service, and collaborated with upper management on store setups and moves.
Education
Degrees, certifications, and relevant coursework
University of Toronto
Honours Bachelor of Environmental Studies, Environmental Studies
2018 - 2023
Pursued an Honours Bachelor of Environmental Studies, developing a strong foundation in environmental science and policy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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