Looking for a job

Emmanuel Scott

@emmanuelscott

Message

I improve compliance-driven operations through data validation, reporting, and stakeholder coordination.

United States

Message

What I'm looking for

I'm looking to apply my experience in data validation, reporting, compliance, and process improvement in a collaborative role supporting stakeholders, operational workflows, and measurable program outcomes.

At ICF, I support energy program applications by validating data, clarifying requirements, tracking risks, and maintaining change-management procedures. I work between business stakeholders, customers, and technical teams to keep projects compliant, documented, and aligned with program timelines.

Previously, at Education Networks of America, I managed and prioritized NOC incidents while translating network and hardware issues for schools, libraries, and hospitals. I bring hands-on experience with Jira, Power BI, Excel, Agile workflows, process documentation, and compliance monitoring.

Experience

Work history, roles, and key accomplishments

Current

Energy Advisor / Project Coordinator

Current

ICF

Jan 2023 - Present (3 years 8 months)

Collaborate with stakeholders to clarify program requirements and ensure compliance. Review and validate project applications, support planning, and document change management procedures.

Requirement Clarification Issue And Risk Management Compliance Stakeholder Communication Process Improvement Jira Power BI Excel Agile Scrum

Customer Service Technician Support Tier II (NOC)

Education Networks of America

Jan 2021 - Dec 2023 (2 years 11 months)

Logged, prioritized, and monitored incidents in a NOC environment. Translated complex technical issues for non-technical customers and collaborated with teams to ensure timely resolution.

Ticket Management Stakeholder Communication Root Cause Analysis Network Performance Security Awareness