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Emmanuel Forson

@emmanuelforson1

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Experienced marketing manager specializing in digital strategy and operations.

Ghana

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What I'm looking for

I seek a role combining digital marketing and operations where I can lead cross-functional teams, optimize processes with data, and drive measurable growth in a collaborative, customer-focused organization.

I am a marketing and operations professional with over five years' experience driving digital strategy, customer engagement, and operational efficiency across hospitality, warehousing, healthcare, and real estate sectors. I combine hands-on management with analytic discipline to improve ROI and process performance.

My background includes leadership roles where I planned multi-channel campaigns, analyzed campaign and website performance, managed inventory and POS/CRM systems, and optimized front-office guest experiences. I have a Bachelor of Arts in Computer Science and certifications in computer science personnel that support my technical approach.

I deliver measurable results through data-driven decisions, team supervision, and implementation of SOPs, aiming to streamline operations while enhancing brand visibility and client satisfaction.

Experience

Work history, roles, and key accomplishments

Administrative Assistant & IT Support

Spinal Clinic

Jan 2024 - Dec 2025 (1 year 11 months)

Optimized clinic operations by managing patient flow, billing, and confidential records while integrating IT solutions to improve efficiency, client communication, and operational trust.

Administrative Support IT Support Billing Workflow Optimization Confidentiality Client Relations

Warehouse Manager & Digital Marketing Specialist

Pattebek Baby Care and Foods

Jan 2022 - Dec 2024 (2 years 11 months)

Managed inventory and operational records to support product availability and order fulfillment while maintaining online product information and basic website updates to boost brand visibility and sales support.

Inventory Management Warehouse operations Digital Marketing Data Analysis order fulfillment Process Improvement

Branch Manager & Digital Strategy Lead

Turkish Doors Enterprise

Jan 2019 - Dec 2022 (3 years 11 months)

Led branch operations and executed multi-channel marketing strategies to increase brand visibility and generate qualified leads, using data analysis to improve campaign ROI and support revenue growth.

Branch Management Digital Marketing Campaign Management Lead Generation Analytics CRM

Assistant Manager

Lincoln Hotel

Jan 2015 - Dec 2019 (4 years 11 months)

Managed reservations, guest inquiries, and cross-department coordination to maintain high service standards and resolve guest complaints, improving satisfaction and operational reliability.

Guest Relations Reservations Management Team Coordination Billing Customer Service