Open to opportunities

Emmanuel Dan

@emmanueldan1

Administrative assistant blending office operations, customer support, and data-driven digital content to drive efficient, high-service outcomes.

Nigeria

Message

What I'm looking for

I’m looking for an administration-and-communications role where I can support efficient office operations, handle customer inquiries, and execute data-driven digital content campaigns—growing my skills in CRM, marketing, and professional reporting.

I’m a highly organized, proactive professional with a strong background in administration, corporate communications, and digital strategy. I’ve managed daily office operations, executive schedules, and professional correspondence while maintaining confidentiality and high service standards.

Across my roles, I’ve coordinated meetings and minute-taking, improved record keeping through digital and physical filing systems, and supported accurate CRM updates. In customer support and content work, I’ve resolved inquiries and complaints professionally, created and edited content for multiple channels, and used research to strengthen communication and campaign planning.

I bring exceptional problem-solving and interpersonal skills, and I’m motivated by efficiency, accuracy, and consistent delivery. I enjoy bridging operations, customer experience, and digital marketing so teams can move faster and serve better.

Experience

Work history, roles, and key accomplishments

Administrative Assistant Intern

Brightpath Consulting Services

Jun 2024 - Apr 2026 (1 year 10 months)

Coordinated daily office operations, managing calendars and scheduling meetings while preparing professional correspondence for management. Maintained filing systems and supported report and presentation preparation through accurate record keeping and data entry.

Office Administration Calendar Management Record keeping Documentation Data Entry Report Writing

Communications Content Assistant

Insight Media Solutions

Jul 2024 - Dec 2024 (5 months)

Created and edited content for social media, newsletters, blogs, and marketing campaigns, ensuring accuracy and brand alignment. Conducted audience and market research to inform communication strategy and supported digital campaign execution using content calendars.

Content Writing Social Media Content Content For Newsletters Audience Research Digital Campaigns

Customer Support Representative

Connectserve Contact Centre

Jan 2023 - Apr 2024 (1 year 3 months)

Handled customer inquiries via phone, email, and live chat, resolving complaints while maintaining high service standards. Updated customer records and CRM systems and supported account troubleshooting and service requests.

Customer Support CRM Management Live Chat Email Support Phone Support Complaint Resolution Troubleshooting

Research & Documentation Assistant

Academic Research Project

Sep 2023 - Jan 2024 (4 months)

Conducted research using academic databases and online resources, compiling and analyzing information for project documentation. Prepared summaries and reports for supervisors, organized research materials with proper referencing, and supported presentation deliverables to meet deadlines.

Academic & Research Report Writing Documentation Data Compilation Referencing

Social Media Assistant

Creative Growth Hub

May 2023 - Aug 2023 (3 months)

Assisted with planning and scheduling content across multiple social media platforms and monitored engagement metrics to produce performance reports. Managed audience inquiries, supported community engagement, and contributed content ideas to improve brand visibility.

Community Management And Engagement Metrics performance reporting Audience Engagement Content Creation