Emmanuel Akinwale
@emmanuelakinwale
Results-driven remote cold calling specialist focused on lead generation and conversions.
What I'm looking for
I am a highly motivated remote cold calling specialist with proven experience in high-volume outbound calling, lead generation, and customer outreach across B2B and B2C environments. I consistently achieve targets by delivering persuasive sales pitches, qualifying leads, scheduling appointments, and resolving inquiries while maintaining accurate documentation and adherence to company protocols.
With hands-on experience at Avon Healthcare and AXA Mansard Health, I bring strong communication, active listening, and negotiation skills, plus technical proficiency with dialer systems, Microsoft Office, Google Workspace, and lead-management tools. I thrive in fast-paced call center settings, collaborate across teams to improve customer experience, and escalate complex cases to ensure timely resolutions.
Experience
Work history, roles, and key accomplishments
Cold Calling Specialist
Avon Healthcare
Mar 2024 - Mar 2025 (1 year)
Conducted 200+ outbound calls daily and handled inbound channels to resolve inquiries, authorize care providers, and escalate complex cases, improving response times and documentation accuracy.
Call Center Representative
AXA Mansard Health
Jan 2023 - Jan 2024 (1 year)
Handled inbound and outbound calls to resolve benefits and authorization inquiries, managed referrals and authorization codes, and maintained detailed call logs to support compliance and service improvements.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
Nursing
Studied Nursing at Ahmadu Bello University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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