Open to opportunities

Emina Ivazović

@eminaivazovi

Message

I support international customers and process customs, invoice, and administrative data accurately.

Denmark

Message

What I'm looking for

I'm looking for remote, hybrid, or on-site customer support, data processing, or administrative work, including flexible and shift-based positions.

I've supported international customers and customs operations at DDC MLS d.o.o. for Swedish Customs and UPS, processing and verifying customs data, invoices, and documentation with accuracy.

I handle customer calls and inquiries in Swedish while maintaining accurate records and meeting quality and performance targets.

Previously, I managed bookkeeping, invoices, payments, cash reports, supplier documentation, and inventory records for a furniture salon. I've also provided email, live chat, and phone support in English for account, order, and service inquiries.

I'm fluent in English, Danish, Swedish, and Turkish, and I'm available for remote, hybrid, or on-site work, including flexible and shift-based positions.

Experience

Work history, roles, and key accomplishments

Data Processing Agent

DDC MLS d.o.o. Sarajevo

Jan 2023 - Jan 2026 (3 years)

Processed and verified customs-related data and documentation for Swedish Customs / UPS. Reviewed and entered invoice information with high accuracy, handled customer inquiries in Swedish, and maintained records while meeting quality targets.

Data Processing Data Entry Invoice Processing Customer Support Swedish Language Documentation Quality Assurance