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Emily Senn

@emilysenn

I manage memorial sales, customer orders, vendor coordination, and production-ready designs.

United States
Message

What I'm looking for

I'm looking for a customer-focused administrative or sales role where I can manage orders, coordinate details, support clients, and use my organizational and design skills.

At Charlestown Monument Company, I guide families from their initial memorial consultation through design, pricing, ordering, production, delivery, and installation.

I create digital memorial renderings and production-ready designs in CorelDraw, maintain accurate order documentation, purchase materials, and coordinate vendors, contractors, cemetery requirements, and field information. I balance multiple active orders while keeping customers informed throughout the process.

My experience at Fairfield Inn & Suites and Bob Evans strengthened my customer service, reservations, payment processing, scheduling, and record-management skills.

Experience

Work history, roles, and key accomplishments

CC
Current

Sales Associate / Office Admin

Charlestown Monument Company

Jan 2022 - Present (4 years 9 months)

Manage customer inquiries, sales appointments, quotes, orders, and ongoing client communication from initial consultation through completion. Meet directly with families to design personalized memorials, prepare renderings, and provide accurate pricing and product recommendations.

Education

Degrees, certifications, and relevant coursework

NS

New Albany High School

High School Diploma, General Studies

Earned an Academic Honors Diploma from New Albany High School in 2018.

Tech stack

Software and tools used professionally

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