Emily Reid
@emilyreid1
I keep customer-facing operations moving through delivery, billing, service, and shift leadership.
United StatesWhat I'm looking for
I've supported customer-facing operations across delivery, medical billing, restaurants, and childcare. I currently make timely deliveries for DoorDash, GrubHub, and Instacart, securing orders and following customer instructions precisely.
At Lpl Medical Billing LLC, I managed multiple providers' accounts, including correspondence, payment posting, patient information entry, insurance claims, and follow-up on unpaid or incorrect payments.
I've also led bar service and restaurant shifts, handled customer concerns, reconciled sales, stocked inventory, trained teams, and maintained service standards. I bring hands-on experience in customer service, cash handling, administrative work, and day-to-day operations.
Experience
Work history, roles, and key accomplishments
Delivery Driver
DoorDash/GrubHub/Instacart
Jan 2021 - Present (5 years 8 months)
Making timely deliveries to customers, securing orders, and choosing mindful routes to avoid delays. Completing transactions by following customer directions precisely.
Medical Billing Specialist
Lpl Medical Billing LLC
May 2016 - Aug 2021 (5 years 3 months)
Managed multiple provider accounts including correspondence, payment collection and posting, patient information input, claim billing to multiple insurances, and follow-up on unpaid or incorrect payments.
Bartender
Blue Sky Bar & Grill
Jan 2009 - Apr 2016 (7 years 3 months)
Lead bartender for the majority of employment, working independently to take and create orders from cocktails to food. Handled patron questions, concerns, and complaints, maintained cleanliness, stocked inventory, calculated payments, and reconciled sales.
Shift Manager
Papa John's
Jan 2005 - Jan 2009 (4 years)
Supervised shifts and work areas to ensure high quality products and customer service. Managed operations, ensured compliance with policies and laws, responded to customer concerns, supervised team, and trained staff.
Education
Degrees, certifications, and relevant coursework
Urbana High School
High School Diploma, General Studies
2000 - 2004
Completed high school education at Urbana High School from 2000 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Emily ?
You can contact Emily and 90k+ other talented remote workers on Himalayas.
Message EmilyGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
