Emily Parrott
@emilyparrott
Operations and Data Specialist leveraging scheduling, bilingual support, and data integrity.
United StatesWhat I'm looking for
I’m an Operations and Data Specialist with 3+ years of experience managing complex scheduling, bilingual client communications, and high-volume data integrity. I bring a strong focus on accuracy, follow-through, and keeping fast-moving workflows organized end-to-end.
In clinical operations, I support referral coordination and patient scheduling by maintaining accurate documentation and ensuring timely follow-up. I coordinate schedules, appointments, and meetings for management, initiate patient phone calls to gather diagnostic information prior to provider visits, and help patients with exercise prescriptions.
I also deliver high-impact event operations, collaborating with sales, kitchen staff, and clients to ensure smooth events and client satisfaction. I operate and troubleshoot AV systems, execute setup and breakdown for event agendas, and oversee events using catering, AV system coordination, and elaborate timelines for up to 400 guests.
Across customer-facing roles, I’ve strengthened guest experience through clear communication, professional responses to requests and complaints, and careful handling of reporting and finances. I’m fluent in Spanish, skilled with Epic (EHR), Google Workspace, and POS systems, and I consistently apply critical thinking and adherence to deadlines to resolve escalations and keep operations running reliably.
Experience
Work history, roles, and key accomplishments
Clinical Operations Coordinator II
University of Utah Skaggs Wellness Center
Jun 2023 - Present (3 years)
Supported referral coordination and patient scheduling, ensuring accurate documentation and timely follow-up. Maintained departmental budget records, executed biometric testing, and initiated patient calls to gather diagnostic information ahead of provider visits.
Event Operations Coordinator
Embassy Suites by Hilton
Aug 2022 - Jun 2023 (10 months)
Coordinated events with sales, kitchen staff, and clients to ensure smooth operations and guest satisfaction. Operated and troubleshot AV systems and managed event setup/breakdown and timelines for up to 400 guests.
Guest Experience & Bilingual Support
Embassy Suites by Hilton
Sep 2021 - Oct 2022 (1 year 1 month)
Produced daily reports for front office finances and guest data, ensuring reliable operational tracking. Facilitated English-Spanish communication across departments and resolved guest questions and complaints in a professional, timely manner.
Server
Breaking Taco
Mar 2021 - Aug 2021 (5 months)
Communicated food allergies and special requests to kitchen staff and provided menu recommendations and detailed answers to guest questions. Took and processed payments and routinely checked on guests to ensure comfort and satisfaction.
Counter Server and Host
Monical’s Pizza
Nov 2018 - Jul 2021 (2 years 8 months)
Resolved customer complaints in person and by phone and used POS to issue refunds or exchanges. Took orders and payments at the counter and via phone, greeted and seated guests, and consistently followed sanitation and food safety regulations.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Science, Health and Nutrition
Health and Nutrition Bachelor of Science studies at Arizona State University (year listed: 2027).
Salt Lake Community College
Exercise Science and Kinesiology
Studies in Exercise Science and Kinesiology at Salt Lake Community College (year listed: 2026).
Yoga Assets
200-hour Yoga Teacher Training, Yoga
Completed 200-hour Yoga Teacher Training at Yoga Assets in 2024.
Mahomet-Seymour High School
High School Diploma
Earned a High School Diploma in 2020 from Mahomet-Seymour High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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