Open to opportunities

Jamie Bird

@jamiebird

Message

Certified Senior Pharmacy Technician and Operations Manager optimizing high-volume retail pharmacy performance.

United States

Message

What I'm looking for

I am seeking a leadership role in a high-volume retail or clinic pharmacy where I can drive operational efficiency, mentor staff, ensure regulatory compliance, and improve patient experience.

I am a Certified and Registered Senior Pharmacy Technician and Pharmacy Operations Manager with progressive leadership experience in high-volume retail pharmacy environments.

I lead pharmacy teams in processing 500+ prescriptions daily across walk-in and drive-thru channels, focusing on workflow optimization, inventory controls, regulatory compliance, and patient-centered service.

I have supervised, trained, and mentored pharmacy technicians, supported dispensing, immunizations, insurance verification, prior authorizations, and provider communications, and implemented process improvements that reduced wait times and improved accountability.

I maintain strict adherence to OSHA, HIPAA, and Board of Pharmacy standards, administer immunizations, and have been recognized with multiple Customer Service Stars and a Champion of Champions Award for outstanding customer service.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Operations Manager

Current

Walgreens

Oct 2017 - Present (8 years 5 months)

Provide operational leadership for a high-volume retail pharmacy processing 500+ prescriptions daily; improved turnaround times and team accountability while maintaining OSHA/HIPAA compliance and award-winning customer service.

Pharmacy Operations Inventory Management Staff Training Insurance Verification HIPAA compliance