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Emiliano Nicotra

@emilianonicotra

Bilingual Sales Development Representative (SDR) | Outbound Sales | Appointment Setting | Native English & Spanish | U.S. Market

Argentina

Message

What I'm looking for

I’m looking for a KPI-driven sales environment where I can leverage CRM pipeline management, high-volume outbound outreach, objection handling, and follow-up to qualify prospects and consistently book qualified meetings.

I’m a bilingual Sales Development Representative (SDR) and Appointment Setter focused on generating outbound opportunities for U.S.-based businesses. I consistently engage prospects, uncover interest, qualify leads, and book meetings through persistent outreach and structured follow-up.

In my most recent roles, I’ve managed high-volume pipelines in CRM systems, handled objections, and built rapport with decision-makers. I coordinate closely with internal stakeholders to ensure seamless handoffs and accurate pipeline records.

I bring experience across the sales cycle as well—lead generation, follow-up, and closing for prepaid health plans—along with preparing regular sales performance reports. I’m comfortable delivering tailored solutions, communicating coverage options, benefits, and pricing structures, and meeting or exceeding targets.

Earlier in my career, I supported customers bilingually and managed account relationships, including payment and retention responsibilities. I also bring operational strengths from retail and logistics support—inventory organization, inventory tracking for goods in transit, and route planning to ensure efficient, on-time delivery.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative (SDR)

Current

Secured Path Insurance

Jul 2025 - Present (1 year)

Managed a high-volume portfolio of prospective clients using CRM systems, qualifying opportunities and maintaining consistent communication. Coordinated with licensed agents for seamless handoffs and maintained accurate pipeline records through structured follow-ups.

CRM Lead Qualification Outbound Prospecting Appointment Setting Pipeline Management KPI Tracking Objection Handling Relationship Building

Sales Executive

Nobis Medical

Jan 2025 - Jul 2025 (6 months)

Promoted prepaid health plans by delivering tailored solutions, prospecting for new members, and maintaining relationships with existing clients. Managed the full sales cycle including lead generation, follow-up, and closing, while handling objections and reporting on sales performance.

Sales Cycle Management Lead Generation Follow up Closing Objection Handling Prospecting Sales Reporting

Sales and Customer Service Rep

JJ Global Solutions

Sep 2023 - Sep 2024 (1 year)

Provided bilingual customer support via phone and email and resolved customer inquiries. Tracked inventory for goods in transit, coordinated communication between English- and Spanish-speaking teams, and planned transportation routes to ensure on-time delivery.

Bilingual Customer Support Phone Support Email Support Logistics Coordination Client Communication Bilingual Stakeholder Coordination

Sales Executive

Mercado Pago

May 2021 - Feb 2024 (2 years 9 months)

Managed a daily portfolio of merchant accounts by visiting businesses, maintaining relationships, and providing ongoing support. Assisted with product/service questions, resolved issues, identified expansion opportunities, and maintained account records while meeting sales and performance objectives.

Merchant Account Management Client Relationship Management Product Support Issue Resolution Relationship Building

Retail Sales Associate

Burgués

Feb 2016 - Apr 2018 (2 years 2 months)

Provided personalized customer service and sales support while managing store organization. Handled inventory and replenishment tasks and performed cash operations using the Lince system.

Customer Service Sales Support Inventory Management Replenishment Product Labeling Cash Operations

Retail Sales Associate

Etiqueta Negra

Nov 2014 - Feb 2016 (1 year 3 months)

Worked in men’s fashion retail providing personalized assistance and maintaining store organization. Managed stock, displays, and merchandising activities.

Retail Sales Stock Management Merchandising

Customer Service Representative

Hewlett-Packard

Jul 2013 - Oct 2014 (1 year 3 months)

Provided bilingual phone support (English–Spanish) for Guthy-Renker clients in the U.S. and Canada. Delivered product information, handled retention and customer loyalty, processed payments and transfers, and provided basic technical support for the company’s website.

Bilingual Support Product Customer Retention Customer Loyalty Payment Processing Transfers Technical Support Website Support