Emel Unal
@emelunal
I optimize CRM processes through Salesforce administration, data management, and customer support.
United StatesWhat I'm looking for
I'm building my Salesforce career through certified administration and Platform Developer I knowledge, backed by hands-on experience in data management, reporting, process improvement, and customer support.
At Beauty Salon Barberia Grooming Lounge, I managed appointments, client records, data entry, payments, and customer inquiries while helping create a welcoming client experience.
As a Manager at Oxus 7, I oversaw daily operations, trained staff, managed customer and supplier relationships, monitored inventory, and prepared reports to support decision-making. I also implemented process improvements to increase efficiency and productivity.
I'm passionate about helping organizations optimize processes and maximize CRM value through organized documentation, strong communication, and reliable support for internal and external customers.
Experience
Work history, roles, and key accomplishments
Front Desk Reception
Barberia Grooming Lounge
Jan 2022 - Dec 2023 (1 year 11 months)
Greeted and assisted clients, managed appointments, and handled customer inquiries. Maintained client records, processed payments, and collaborated with staff to improve operations.
Education
Degrees, certifications, and relevant coursework
Northern Virginia Community College
Associate Degree, Business Administration
Pursued an Associate Degree in Business Administration, gaining foundational knowledge in business operations and management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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