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elyse El Moutran

@elyseelmoutran

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Order management professional at Eaton FZE who coordinated shipments with plants across four countries.

Lebanon

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What I'm looking for

I'm seeking opportunities in operations, project coordination, order management or executive support.

At Eaton FZE, I managed end-to-end customer orders across multiple business units, from booking and confirmation through production release and invoicing. I used SAP and kept customers updated on order status and delivery milestones.

As Project Management Team Leader in Eaton FZE’s Life Safety Division (Middle East), I led a three-person order management team supporting a $25M backlog. I monitored backlog quality and shipment forecasts, and coordinated shipment milestones with plants in Germany, the UK, the USA and China.

At Intelligent Media Services (IMS) in Dubai, I managed executive correspondence, appointments and travel arrangements. I also coordinated with HR on employee requirements and supported company events.

Earlier, at Intelligent Media Services (IMS) in Riyadh, I supported the Deputy Managing Director and assisted HR with recruitment, onboarding and administration. At Glass & Mirrors National Company (GMNC), I processed financial transactions and tracked inventory.

Experience

Work history, roles, and key accomplishments

Project Management Team Leader

Eaton FZE

Aug 2023 - Oct 2024 (1 year 2 months)

Led a team of three order managers supporting multiple business units and a $25M backlog. Monitored backlog quality, timely order release, and customer-requested delivery dates; escalated risks and delays. Maintained monthly shipment forecasts and coordinated corrective follow-up. Led weekly coordination calls with plants in Germany, the UK, the USA, and China on shipment milestones. Reviewed team

SAP Order Management Team Leadership Forecasting Reporting Stakeholder Communication Logistics Project Coordination

Order Management

Eaton FZE

Mar 2019 - Jul 2023 (4 years 4 months)

Managed end-to-end customer orders across multiple business units using SAP, from booking and confirmation to production release and invoicing. Provided customers with order status updates, expedited priorities, and aligned delivery milestones with internal stakeholders. Prepared backlog, invoicing, shipment-delay, and operational reports; supported monthly shipping forecasts. Coordinated freight

SAP Order Management Client Communication Reporting Shipping Documentation Logistics Forecasting

President Office Manager

Intelligent Media Services

Sep 2013 - Sep 2018 (5 years)

Managed executive correspondence, appointments, meeting notes, and travel arrangements. Coordinated with HR on employee requirements and supported company events. Handled administrative banking tasks and coordinated arrangements with insurance providers and travel agencies. Organized international visa applications, flights, and accommodation.

Executive Administration Scheduling Travel Coordination HR Support Event Coordination Banking Administration

Management Department

Intelligent Media Services

Nov 2011 - Apr 2013 (1 year 5 months)

Supported the Deputy Managing Director with correspondence, scheduling, and administrative coordination. Assisted HR with recruitment interviews, employee files, onboarding, payroll inputs, and insurance administration. Prepared English and Arabic business letters, attendance reports, and travel booking summaries.

Administrative Support Scheduling HR Assistance Recruitment support Onboarding Payroll Insurance Administration Bilingual Correspondence

Management Department

Glass & Mirrors National Company

Nov 2006 - Jun 2011 (4 years 7 months)

Processed financial transactions, purchases, payments, and receipts; supported ledger and bank reconciliations. Tracked inventory transactions, including purchases, sales, returns, and stock records.

Financial Transactions Bookkeeping Bank Reconciliation Inventory Management Stock Records