Ahmed Eltahir

I’m a PMO & digital transformation professional with 4+ years of experience driving enterprise transformation, automation, and governance frameworks across large-scale operations. I specialize in PMO governance and digital transformation delivery, with a proven ability to deliver measurable impact— including efficiency improvements of up to 75% through RPA, AI, and process optimization.

In my recent role, I coordinated enterprise transformation across PMO, TAP, Audit, CORE SKILLS Compliance, and Quality, and implemented RPA and AI solutions to improve operational efficiency. I improved WFR processes by 15% and onboarding efficiency by 75%, delivered 18+ enterprise systems across HR, QA, Payroll, and digital transformation strategy, and led an Apple Care Arabic OCR transformation initiative. I also administered audit frameworks to ensure compliance governance.

Earlier, as a Quality Reporting Lead / QA Analyst / SME & Trainer, I managed 210+ BI dashboards, 300+ QA data resources, and coordinated and administered 500+ QA analysts. I supported KPI & performance management, led AI initiatives (AI QA, AI Coach, AI Trainer), and drove continuous improvement using Lean Six Sigma foundations to align stakeholders and outcomes.