Open to opportunities

Elsayed Massoud

@elsayedmassoud1

Revenue Operations Analyst driving yield improvements through forecasting, pricing optimization, and automated reporting.

Egypt

Message

What I'm looking for

I’m looking for a revenue operations role where I can own forecasting and dynamic pricing, automate reporting, and partner with sales and marketing to maximize ADR/RevPAR through data-driven decisions.

I’m a Revenue Operations Analyst with 7+ years of experience driving measurable yield improvements across 5-star hospitality and high-volume international tour operations. I focus on pricing optimization, demand forecasting, channel management, and revenue reporting automation—turning PMS/BI signals into pricing actions that protect ADR and grow yield.

I reduced manual reporting time by ~35% through Power BI and Excel automation, while building guest segmentation models across 1,200+ monthly guests. I also create executive KPI dashboards that bring RevPAR, ADR, occupancy, lead time, channel mix, and cancellations into a single source of truth for faster decisions.

I translate booking pace, demand signals, and market/competitor insights into dynamic pricing workflows, including competitor rate intelligence and rate-parity checks during seasonal peaks. Alongside revenue work, I’ve led front-office analytics and guest feedback initiatives, linking service signals to NPS and repeat-booking impact to support operational and revenue alignment.

Experience

Work history, roles, and key accomplishments

Current

Revenue Operations Analyst

Current

Biblio-Globus International

Oct 2025 - Present (8 months)

Improved forecasting accuracy and channel sales strategy by delivering weekly yield reports based on booking pace and demand signals. Automated daily revenue reporting and dynamic pricing workflows in Excel/Power BI, reducing manual processing time by ~35%.

Revenue Operations Yield Management Pricing Optimization Demand Forecasting Channel Management Power BI SQL Opera PMS

Front Office Shift Leader

Rixos Premium Magawish

Oct 2021 - Mar 2025 (3 years 5 months)

Drove nearly $300K/year in room-upgrade and guest-room category sales through targeted upselling, premium-room positioning, and conversion tracking. Built guest segmentation for 1,200+ monthly guests and delivered weekly pricing recommendations to improve RevPAR contribution and reduce low-rate exposure.

Upselling Strategy Guest Segmentation RevPAR ADR Optimization Excel KPI Dashboards Room Category Yield Analysis NPS Impact Analysis Team Leadership

Front Office Associate Analyst

Sheraton Sharm Hotel

Aug 2018 - Feb 2021 (2 years 6 months)

Analyzed 500+ monthly guest interactions to identify complaint patterns and satisfaction drivers, translating feedback into department reports. Produced daily KPI summaries for occupancy, RevPAR, and service incidents to support data-driven operational and pricing decisions.

Complaint pattern analysis Occupancy RevPAR Reporting KPIs Excel reporting Front Desk Operations

Education

Degrees, certifications, and relevant coursework

ESSEC Business School

Distribution, Revenue & Demand Management, Hotel Revenue & Demand Management

2025 -

Hotel management certification covering distribution, revenue, and demand management concepts for hospitality.

Microsoft

Power BI Data Analyst, Power BI

2025 -

Microsoft Power BI Data Analyst certification focused on core Power BI analytics and modeling skills.

University of Colorado Boulder

Statistics & Applied Data Analysis, Statistics & Applied Data Analysis

2025 -

Statistics and applied data analysis certification covering core quantitative and analytical methods.

Corporate Finance Institute

BI Essentials for Finance Analysts, Business Intelligence (Power BI)

2025 -

BI Essentials for Finance Analysts with a Power BI focus.

Microsoft

Microsoft SQL Server, SQL Server

2025 -

Microsoft SQL Server certification focused on SQL Server fundamentals and working with relational data.

University of London

Business & Marketing Strategies, Business & Marketing Strategies

2025 -

Business and marketing strategies coursework covering fundamentals for strategy planning and execution.

Fayoum University

Bachelor of Egyptology, Egyptology

2012 - 2016

Bachelor’s program in Egyptology/archaeology with training in research methodology, evidence-based reporting, and historical data interpretation. The foundation supports segmentation, demand-pattern analysis, and BI storytelling.