Open to opportunities

Elodie Capo-chichi

@elodiecapo-chichi

Message

Investor communications and digital marketing leader driving growth through strategic connections.

Benin

Message

What I'm looking for

I’m looking for a people-first role where I can lead strategic communications and stakeholder outreach, build Public Finance relationships, and drive measurable growth through integrated digital marketing and strong campaign execution.

I’m a people-first professional who thrives on building meaningful Public Finance relationships that drive real results. I bring a strong background in Digital Media communication and business development, blending creativity with strategic thinking to turn connections into opportunities.

As an Investor Communication Specialist at Benin Debt Management Agency, I create annual communication plans and manage external communications—from newsletters to content for presentations and websites. I also supervise and/or design visuals, lead communication project management, and organize online and in-person events to keep stakeholders engaged and informed.

Previously, as a Manager at Afrimalin Group Digital Marketing Agency (Benin), I led a team and managed client accounts while planning digital marketing campaigns across web, SEO/SEM, email, social media, and display advertising. I maintained social presence across digital channels and measured and reported performance to improve outcomes, while also promoting the Afrimalin.bj website.

Earlier roles strengthened my foundation in customer support, Pay Per Click advertising, and reputation-focused consulting. I enjoy continuous learning, and I’m motivated by launching campaigns, leading outreach, and nurturing partnerships that create lasting impact.

Experience

Work history, roles, and key accomplishments

Current

Investor Communication Specialist

Current

Benin Debt Management Agency

Feb 2020 - Present (6 years 5 months)

Created an annual communication plan and managed external communications, including newsletters. Drafted content for external presentations and websites and coordinated online and in-person events.

Communications Planning External Communications Newsletter Management Content Development Content Visuals Supervision Communications Management Event Planning

Digital Marketing Agency Manager

Afrimalin Group Digital Marketing Agency

Jun 2019 - Sep 2019 (3 months)

Managed teams and client accounts while planning and executing digital marketing campaigns. Oversaw web, SEO/SEM, email, social media, and display advertising, including performance measurement and reporting.

Team Management Client Account Management Digital Marketing Campaign Planning SEO SEM Email Marketing Social Media Management Display Advertising Performance Measurement Reporting

Freelance Consultant

Company Online Image/ Reputation

Dec 2016 - Jun 2019 (2 years 6 months)

Provided freelance consulting focused on managing external relationships with clients and partners. Worked across multiple client projects listed in the experience section.

Client Partner Management

External Relationship Manager

Cartes Cadeaux Liberté

Jul 2012 - Mar 2017 (4 years 8 months)

Led advertising and communication efforts to onboard boutique partners accepting the gift card as payment. Managed partner relationships, negotiated revenue share, and supported team recruiting, training, and marketing activities.

Partner Onboarding Negotiation Partner Relationship Management Recruitment

Customer Support Advisor

Marin Software

Jul 2014 - Nov 2015 (1 year 4 months)

Provided Tier I technical support and resolved application issues through phone, chat, and email. Advised clients on platform best practices to optimize usage, and reported product deficiencies to technical teams.

Customer Support Technical Troubleshooting Phone Support Chat Support Email Support Customer Retention Conflict Management Platform Best Practices SEO Digital Marketing Microsoft Excel URL Analysis JavaScript Tracking Codes Search Engine Marketing

BingAds Customer Care Representative

Alorica

Nov 2011 - Sep 2012 (10 months)

Handled customer care for BingAds, supporting new client onboarding and ongoing account needs. Worked on Pay Per Click advertising and brand development, supporting customer retention and resolving issues while contributing to web traffic growth.

Brand Development Client Onboarding Web Traffic Growth Customer Support Customer Retention Conflict Management

Vice President

Pan African Student Organization

May 2010 - May 2011 (1 year)

Served as Vice President, leading staff recruitment and event planning and organization. Facilitated meetings and managed a small team while supporting fundraising and cultural awareness events.

Staff Recruitment Event Planning Fundraising Team Management Meeting facilitation Event Management African Culture Awareness Gala

Cashier - Food Services

University of Nebraska at Omaha

Jan 2010 - May 2011 (1 year 4 months)

Worked in food services as a cashier, handling payments and providing customer service. Managed cash registry operations in a fast-paced retail environment.

Cash Handling Cash Registry Customer Service Food Product Retail

Teller

MoneyGram International

Jun 2009 - Aug 2009 (2 months)

Processed incoming and outgoing wire transfers with accurate documentation. Prepared daily wire logs and cash settlement worksheets and handled related general ledger entries.

Wire Transfers Documentation General Ledger Bank Customer Support Daily Wire Logs Preparation