ella stephany User

At vivo Smartphone, I lead after-sales spare-parts planning, policy development, and operational management. I manage demand forecasting and inventory to maintain healthy turnover while minimizing deadstock and loss risks.

I also oversee spare-parts audits, transactions, and service-system operations, bringing clarity, integrity, and a purpose-driven approach to operational work. My work in vivo Aftersales was recognized with the Best Employee award in 2021.

Outside operations, I create faith-based and English-learning content, planning posts and building meaningful discussions with followers. My background in Business Administration and marketing supports my interest in storytelling, audience connection, and business planning.