Novi Herliyani

NH

Looking for a job

Novi Herliyani

@noviherliyani

Branch Operational Head at PT Cobra Dental Indonesia managing procurement, inventory, and branch operations.

At PT Cobra Dental Indonesia, I manage administrative and operational teams at the Bandung branch, oversee procurement and inventory, and handle budgeting and cost control.

I also supervise human resources and daily operations. Earlier, at PT Infomedia Solusi Humanika, I provided product and service information and handled customer inquiries and complaints.

Experience

Work history, roles, and key accomplishments

PI

Current

Branch Operational Head

Current

PT Cobra Dental Indonesia

Nov 2019 - Present (6 years 11 months)

Managed administrative and operational teams, oversaw procurement and inventory management, and handled branch budgeting and cost control. Supervised human resources and daily operations.

Branch Operations Management Team Supervision Procurement Inventory Management Budgeting Cost Control Human Resources Excel SAP Google Workspace

PH

Customer Care Relation

PT Infomedia Solusi Humanika

May 2018 - Sep 2019 (1 year 4 months)

Provided product and service information to customers, handled inquiries and complaints, and improved customer satisfaction and trust.

Customer Service Communication Skills Problem Solving Complaint Handling

Education

Degrees, certifications, and relevant coursework

UG

Universitas Al Ghifari

Bachelor of Pharmacy, Pharmacy

2013 - 2017

Completed a Bachelor of Pharmacy program.

SP

SMAN 1 Pamanukan

Senior High School, Science

2010 - 2013

Completed senior high school education with a science focus.

Tech stack

Software and tools used professionally

Google Workspace

Microsoft Excel

SAP

Availability

Looking for a job

Location

Indonesia

Authorized to work in

Salary expectations

40000k+ IDR

Social media

Job categories

Branch Operations Manager Logistics Manager Inventory Manager Customer Service

Skills

Branch Operations Management Distribution and Logistics Inventory Management Warehouse Management Procurement Budgeting Cost Control Team Supervision SLA Monitoring KPI Reporting Data Analysis Reporting GDP (Good Distribution Practice)Excel SAP

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