Open to opportunities

Eliza Chirila

@elizachirila

Message

Detail-oriented office clerk with experience in customer service.

Romania

Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated office clerk with a strong background in customer service and management. My experience spans various roles, including working as a restaurant manager at Pizza Hut, where I honed my leadership skills and learned to manage staff effectively. I have also worked as a waiter, which allowed me to develop excellent communication skills and a deep understanding of customer needs.

Throughout my career, I have demonstrated my ability to handle multiple tasks efficiently, from processing payments to managing stock rotation. My education in social work has equipped me with the skills to understand and address customer needs effectively, ensuring a positive experience for all clients. I am passionate about providing exceptional service and continuously improving my skills in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

Office Clerk

Tehnotop System

Sep 2024 - Present (11 months)

Managed daily office operations, including data entry, filing, and document management. Supported administrative tasks to ensure efficient workflow and organizational effectiveness.

Data Entry Document Management Administrative Support Records Management

Waiter/Waitress

Eliza Alexandra Chiril Fish and Chips Restaurant

Jul 2018 - Present (7 years 2 months)

Provided excellent customer service in a fast-paced restaurant environment. Handled orders, processed payments, and ensured customer satisfaction.

Customer Service Order Taking Food Service Teamwork

Restaurant Manager

Pizza Hut Delivery

Jun 2016 - Present (9 years 3 months)

Oversaw daily restaurant operations, including staff supervision, inventory management, and customer service. Ensured compliance with company policies and maintained high standards of food quality and service.

Staff Supervision Inventory Management Customer Experience Operations Management

Cashier

Profi

Sep 2015 - Present (10 years)

Processed customer transactions accurately and efficiently using a cash register. Managed cash and card payments, and maintained transaction reports.

Customer Service Retail Operations

Volunteer

Fundatia Serviciilor Sociale Bethany

Dec 2012 - Present (12 years 9 months)

Assisted with various social service initiatives and community outreach programs. Supported staff in daily activities and contributed to the organization's mission.

Community Outreach Social Services Team Collaboration Administrative Assistance

Education

Degrees, certifications, and relevant coursework

Alexandru Ioan Cuza University

Social Worker, Social Work

Completed a comprehensive program focusing on social work principles and practices. Gained theoretical knowledge and practical skills essential for supporting individuals and communities.

Virgil Madgeru College

Clerk in Economic Activities, Economic Activities

Studied economic activities and clerical procedures. Developed skills in office management and administrative tasks relevant to economic environments.